What is the selection process for cabin crew?
Posted on : 29 August, 2025 11:32 am
Many students dream of becoming cabin crew because it is a glamorous & exciting career. You get to travel, meet new people & enjoy good salaries. But before you wear the uniform, you must clear the cabin crew selection process. Airlines have a proper step-by-step process to select the right candidates for this job. Let’s understand it in simple words.
Application Stage
The first step is applying to the airline. Candidates can apply online through the airline’s official website or sometimes attend walk-in interviews. At this stage, you will need to submit:
- Resume/CV
- Educational certificates (minimum 10+2 pass)
- Recent passport size & full length photographs
- This stage is about showing your interest & eligibility.
Initial Screening Eligibility Check
In the beginning, recruiters check if you meet the basic requirements such as:
- Minimum height & weight standards
- Clear skin with no visible tattoos or scars
- Good eyesight & overall health
- Communication skills (especially in English)
- If you pass this, you move on to the next stage.
Group Discussion
Airlines want to see how well you can work in a team. In this round, a group of Students discuss a topic given by the recruiter. You will be judged on:
- Confidence
- Communication skills
- Team spirit
- Body language
Tip: Don’t argue aggressively, but share your views clearly and politely.
Personal Interview
This is one of the most important steps. In the interview, recruiters ask questions about:
- Your background & education
- Why you want to be a cabin crew member
- How you would handle difficult passengers
- What you know about the airline
Here, they check your personality, problem solving skills & customer service attitude.
Aptitude & Skill Tests in some airlines
Some airlines also conduct small written or online tests to check your:
- Language skills
- Logical reasoning
- Situational judgment (how you react in emergencies)
Medical Examination
Before final selection, Students must clear a medical test. This includes:
- Eye check-up (vision test)
- Hearing test
- Overall fitness examination
Since cabin crew members work at high altitudes, good health is very important.
Final Selection & Training
If you pass all the stages, you receive an offer letter from the airline. After that, the airline provides professional training for a few months. This training covers:
- Safety & emergency procedures
- Customer service skills
- Grooming & etiquette
- First aid training
Once training is complete, you officially become a cabin crew member & start flying.
The selection process for cabin crew usually includes application, initial screening, group discussion, personal interview, medical test & final training. Airlines look for students who are confident, friendly, disciplined & good at communication.
If you are a student dreaming of this career, prepare well for each step. With the right attitude & confidence, you can successfully clear the process & start your journey in the skies as a professional cabin crew member.