A cabin crew course syllabus typically includes a wide range of topics aimed at preparing candidates for the various responsibilities of the role. The core subjects include safety procedures such as evacuation drills, emergency management, and fire safety, which are crucial for handling in-flight crises. First aid training is also a key component, as cabin crew members must be able to provide basic medical assistance to passengers.
In addition to safety and emergency management, the syllabus also covers customer service skills, which are essential for creating a positive passenger experience. This includes communication skills, conflict resolution, and cultural sensitivity. Aviation security is another important topic, focusing on threat detection and management.
Finally, the syllabus includes aircraft familiarization, where trainees learn about the specific aircraft they will be working on, including exits, equipment, and seating layouts. The combination of these topics ensures that cabin crew members are fully prepared for both routine duties and emergency situations.