The Airport Management program focuses on developing a wide range of skills essential for handling airport operations and ensuring smooth passenger experiences. These skills prepare students for a successful career in the aviation industry.
Operational Skills
- Airport Operations Management
- Students learn to oversee flight schedules, ground handling, and airport logistics.
- Cargo Handling and Logistics
- Emphasis is placed on efficient cargo movement and documentation processes.
Customer Service Skills
- Communication Skills
- Training in verbal and written communication to handle passenger queries and complaints.
- Interpersonal Skills
- Focus on building rapport with passengers and resolving conflicts effectively.
Technical Skills
- Ticketing and Reservation
- Proficiency in using airline ticketing software for booking and cancellations.
- Safety and Security Protocols
- Understanding of airport safety measures, emergency handling, and regulatory compliance.
Managerial and Leadership Skills
- Team Management
- Students learn to lead teams, assign tasks, and maintain coordination among departments.
- Decision-Making Skills
- Training in quick and effective decision-making during emergencies or operational challenges.
Admission and Financial Support via AME CET
The program emphasizes a combination of technical, managerial, and interpersonal skills to ensure students are well-prepared for diverse roles in airport and airline management.
