The airport ground staff training course offers a wide range of skills needed for a successful career in the aviation industry.
Customer Service Skills
- Learn how to assist passengers with check-in, boarding, and queries.
- Develop skills to handle customer complaints professionally and efficiently.
Communication Skills
- Enhance verbal and non-verbal communication skills to interact with passengers and staff.
- Learn how to use polite and effective language in various situations.
Security and Safety Procedures
- Gain knowledge of security checks and baggage screening processes.
- Understand airport safety protocols and emergency response techniques.
Operational and Technical Skills
- Learn about airport operations, including check-in systems and baggage handling.
- Understand the coordination required for smooth airport functioning.
Teamwork and Problem-Solving
- Collaborate with airport teams for smooth operations.
- Develop the ability to manage stressful situations like flight delays or baggage issues.
Admission Process and Scholarships
- Admission is through the AME CET entrance exam.
- You may receive up to 100% scholarships based on your exam performance.
For more details, visit AME CET.
