The Airport Management course is designed to provide students with a comprehensive understanding of airport operations. Here are the key subjects covered:
1. Airport Operations
Learn how airports function daily. You’ll understand the management of flights, ground handling, and passenger services.
2. Customer Service Management
Focus on delivering excellent customer service. This subject trains you to handle passenger inquiries, complaints, and ensure their overall satisfaction.
3. Security Management
Learn airport safety protocols, security checks, and emergency procedures. You’ll be trained to maintain the safety of passengers, staff, and aircraft.
4. Cargo and Baggage Handling
Understand how cargo and baggage are managed efficiently. You will be trained in handling, storage, and transportation of goods at the airport.
5. Communication Skills
Effective communication is crucial in the aviation industry. This subject ensures you are well-equipped to communicate clearly with passengers, staff, and other stakeholders.
6. Airport Safety and Emergency Procedures
Gain knowledge of the safety systems in place at airports, and how to handle emergency situations like accidents or natural disasters.
7. Airport Marketing and Public Relations
Learn how airports manage their branding and customer relations. You’ll understand how airports engage with the public and promote their services.
8. International Aviation Laws and Regulations
Study the legal aspects of aviation, including global and regional laws that govern air travel, security, and safety.
9. Human Resource Management
Focus on the management of airport staff, including hiring, training, and handling employee relations.
10. Airport Finance and Budgeting
Learn about the financial aspects of running an airport, including budgeting, funding, and financial planning.
The Airport Management course is designed to provide a broad and deep understanding of airport operations, making it an ideal choice for students who are eager to work in the aviation industry. Upon successful completion, students are prepared for a range of roles at airports. For more details on the subjects and admission process, visit the AME CET website.
