The Airport Ground Staff course covers several essential subjects designed to prepare students for the aviation industry. Key subjects include customer service, focusing on handling passengers effectively and providing assistance; communication skills, both verbal and written, for smooth interactions; and airport operations, covering baggage handling, boarding procedures, and ramp services.
Other critical subjects are security procedures, which teach safety regulations and protocols, and safety management, emphasizing emergency response and passenger safety. These subjects provide the foundation for a successful career in airport ground services.