To become airport ground staff, the basic requirement is usually a high school diploma or its equivalent. However, many airlines prefer candidates with higher education or certifications in aviation, travel, or customer service. Ground staff members need excellent communication skills to interact with passengers from diverse backgrounds, and fluency in multiple languages is often an advantage.
Depending on the role, specialized training in safety regulations, airport security, or handling hazardous materials may be required. Additionally, physical fitness and the ability to handle stressful, fast-paced environments are essential qualities for many positions within this field.