Ques: What topics are covered in the course?

Topics Covered in the Airport Ground Staff Course

The Airport Ground Staff course offers comprehensive training, ensuring that students are equipped to handle various responsibilities at the airport. The topics covered in the course include:

  1. Airport Operations
    Learn the day-to-day operations of the airport, including ticketing, flight schedules, and customer service.

  2. Check-in Procedures
    Understand how to assist passengers with check-in processes, including document verification, boarding passes, and baggage handling.

  3. Baggage Handling
    Gain knowledge of baggage sorting, tagging, and handling to ensure smooth luggage transfer between flights.

  4. Ramp Management
    Learn the procedures for managing aircraft ground movements, ensuring safe and efficient operations on the ramp.

  5. Security Procedures
    Study airport security measures, including baggage screening, passenger security checks, and handling emergency situations.

  6. Customer Service
    Develop skills to handle customer inquiries, complaints, and provide assistance in an efficient and professional manner.

  7. Aviation Safety
    Understand the importance of safety regulations, emergency protocols, and how to ensure a safe environment for passengers and staff.

  8. Airline Communication
    Learn how to communicate effectively with airline staff, airport authorities, and passengers to facilitate smooth operations.

Admission Process and Scholarships

To enroll in this course, you must clear the AME CET entrance exam. Scholarships are available based on exam performance, with up to 100% financial aid offered to eligible candidates.

For more details, visit the AME CET website.


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