Know All about Airport Management

Posted on : 14 January, 2023 6:48 pm

Airport Management

Airport Management is responsible for ensuring its smooth functioning with the goal of ensuring a safe journey for all passengers availing it. Work in several fields includes managing security, flights, commercial operations, and personnel generally.

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Every airport in the globe has a management staff that oversees its operating requirements. Their responsibilities include ensuring the seamless operation of the airport, maintaining security, giving passengers access to cutting-edge amenities, providing excellent customer service, and hosting creative events with various airport agencies and airlines.

You will collaborate with your team as an airport manager to meet the demands of your customers and ensure a positive experience that will last. Additionally, you get to go to fascinating international conferences and seminars where you can talk to airports from across the world and share best practices. Additionally, you must have a keen eye for detail.

As a member of the team, Special Airport Systems (SAS) administrators work from locations apart from the terminal structures. They have to make sure the aircraft runs smoothly. They are responsible for everything from controlling traffic near the runways to helping with luggage handling and giving tours to VIPs, among other things. These responsibilities call for careful planning as well as the capacity to get uneasy in the face of the unexpected.

Available courses and qualifications

The main courses offered for airport management are the Bachelor of Business Administration (BBA), Master of Business Administration (MBA), and other short-term Diploma programs in Airport Management and Airport Ground Handling.

You can enroll in further professional training programs to join the Airport Management Team’s logistics staff. You can choose to enroll in these courses based on the following criteria, albeit there are several levels of eligibility for them:

  • BA courses are undergraduate courses that require a minimum cumulative grade point average of at least 60% from the student’s 10 + 2 results from an approved board (preferably from the commerce stream).
  • Postgraduate MBA programs require that applicants have graduated from an accredited university with at least a 50% overall grade point average. Additionally, they must succeed on admission exams such as the Common Admission Test (CAT), the Management Aptitude Test (MAT), or other tests such as the Xavier’s Aptitude Test (XAT), the Graduate Management Admission Test (GMAT), and the Joint Management Entrance Test (JMET).
  • Although the requirements for diploma programs differ from one institute to the next, most require that applicants have earned a 10+2 diploma from a recognized board in any field, including arts, business, or science.

Duration and Fees for the courses

For undergraduate degrees, these courses typically last three years, whereas postgraduate programs last two years. Around a year is spent on a diploma course.

The costs of bachelor’s degree programs are not extremely expensive, however, some private schools charge steep costs for master’s degree programs because of the rising demand for these degrees. Overall, these aren’t insurmountable sums, and students are often prepared for the workforce in two to five years.

It is crucial for everyone to seek and endeavor to get into the top institutions they possibly can since placement cells of these schools are often responsible for giving out wages and packages to their students. This helps them intellectually and gives them a stronger foundation for the future. The following is a list of these courses’ durations and costs:

Course Duration & Fees(INR) Course Duration
1 Bachelor of Business Administration(BBA)  3 Years
2 Master of Business Administration(MBA)  2 Years
3 Diploma in Airport Management  1 Year


Airport Management Courses Syllabus

Ticketing, security, and customer service are just a few of the subjects included in the curriculum for courses in airport administration. However, they differ according to the course. The same curriculum for the BBA and MBA in airport management is discussed below.

BBA Airport Management Syllabus


  • Airport Operations
  • Management Process
  • Aircraft Maintenance
  • Customer Care Services
  • Airlines Business Management
  • Airport Housekeeping
  • Airport Management
  • Resource Management at Airport
  • Crew Management


MBA Airport Management Syllabus


  • Management Process and Behaviour
  • Business Law
  • Human Resource Management
  • Airport Planning and Design
  • Research Methodology
  • Computer Application for Managers
  • Managerial Economics
  • Accounting for Managers
  • Air Transport Management
  • Business Environment
  • Entrepreneurship Development
  • Project Report and Vice Voce
  • Managerial and Communication
  • Aviation Law

Skills Required in Airport Management

Since flying is the most popular means of transportation, there is a great need for skilled personnel in the aviation industry. Different work responsibilities call for various talents. Students must acquire those either through time or while studying the aviation industry.

  • Organizing skills
  • Customer service skills
  • Sensitivity and understanding
  • Leadership
  • Critical thinking skills
  • Work Ethic
  • Interpersonal Skills
  • Patience and flexibility of attitude
  • Great communication
  • Positive attitude
  • Teamwork
  • Dependability and reliability
  • Field Knowledge

Scope of Airport Management Courses

After successful completion of Airport Management Courses, there are plenty of job options available.

  • Airport Manager, Business System Analyst, Sales Executive, Zonal Business Manager, Airport Representative, Airport Operation Manager, Aircraft Maintenance Manager, etc. are just a few of the positions that one may apply for.
  • By submitting an application for master’s programs in the area of airport and aviation, one can also decide to continue further education in the subject.
  • Some of the key job profiles following the airport management course are included in the sections below.

Top Job Profiles

Job Profile Job Description

Airport Management: They are in charge of providing jobs, setting regulations for airports, and controlling how each airport department is run.

Airport Representatives: They are in charge of coordinating pick-up requests for guests upon arrival as well as transportation arrangements. If necessary, they can also help visitors with their bags.

Airport Operations Manager: They examine, plan, manage, and analyze each day’s activities at the airport. Additionally, they are in charge of ensuring that the airport follows all rules and protocols related to aviation.

Aircraft Maintenance Manager: They are responsible for the servicing, mending, and general upkeep of aeroplanes and aviation engines. They must also guarantee that the craft is safe for flight and adhere to FAA standards.

Air Freight Manager: They monitor activities including the storage, loading, and unloading of cargo onto and off of airplanes to ensure that the proper protocols are being followed.

Air Traffic Controllers: Using radar, computers, and visual cues, they are in charge of supervising and guiding aircraft movement both on the ground and in the air. Along with these, they also monitor all airport ground traffic.

Zonal Business Manager: Through the help of the zonal sales team, they are in charge of making sure they reach the sales goal.

Customer Business Managers: They are in charge of seeing that customer strategy develops.

Airport Ground Staff: They are in charge of checking, keeping, and moving baggage.

Client Servicing Executive: According to the schooling portal, they provide technology and healthcare to the sector. They are also in charge of making sure that customers are happy with the services provided by a business.


Top Recruiters


  • IGAI Emaar
  • Jet Airways Emirates
  • Qatar Airways GMR Group
  • Octamec Group Taneja Aerospace and Aviation Ltd.
  • Air India Domestic Airports
  • NHS Etihad Airways
  • AirAsia Airports Authority of India
  • Done by Done IndiGo Airlines
  • Oman Air Kamps
  • Air Deccan SpiceJet


Salary Post Completion of Airport Management Courses


The sort of job profile that one works for determines the remuneration in the airport management industry. Salary is determined by a person’s experience, job responsibilities, and profile. In India, one may anticipate earning between INR 3,00,000 and 8,00,000 annually in this industry. The average earnings for various job profiles after finishing airport management courses are shown in the following table.


Job Profile Wise


Job Profile Average Annual Salary:


  • Airport Manager: INR 6,07,000
  • Airport Representative: INR 7,15,000
  • Airport Operation Manager: INR 5,89,000
  • Aircraft Maintenance Manager: INR 7,20,000
  • Air Traffic Controller: INR 7,60,000
  • Air Freight Manager: INR 10,00,000
  • Zonal Business Manager: INR 14,11,000
  • Customer Business Manager: INR 8,63,000
  • Airport Ground Staff: INR 2,94,000
  • Client Servicing Executive: INR 2,70,000


Company Wise Salary


Company Average Annual Salary:


  • Air Asia: INR 3,60,000 – 3,90,000
  • SpiceJet: INR 2,04,000 – 2,28,000
  • IndiGo Airlines: INR 1,68,000 – 2,52,000
  • Airports Authority of India: INR 3,48,000 – 3,84,000
  • Air Deccan: INR 7,08,000 – 7,80,000
  • Done by Done: INR 3,48,000 – 3,72,000
  • Yes Bank: INR 3,48,000 – 3,72,000


Candidates for this course should like helping people and communicating with them. Working in airport management demands a lot of effort, commitment, patience, and attention, but the happiness you get makes it all worthwhile.