While specific qualifications may vary depending on the employer and role, most airport ground staff positions require a high school diploma or equivalent. Additionally, candidates should possess excellent communication skills and the ability to work effectively in a fast-paced and sometimes stressful environment.
Prior experience in customer service, hospitality, or related fields can be beneficial. Some employers may also require ground staff to hold a valid driver's license and pass background checks or security clearances due to the sensitive nature of working in an airport environment.